Checking your gift card balance before shopping is a smart habit. It helps you avoid overspending, plan your purchases better, and know exactly what you can afford before heading to checkout. Whether you’re shopping for seasonal candles, body care favorites, or stocking up during a sale, knowing your balance saves time and stress.
Bath & Body Works gift cards are one of the most popular gifting options because they’re easy to use, widely accepted, and never expire. You can receive them as physical cards or eGift cards, making them convenient for both in-store and online shopping. However, to use them smoothly, you’ll need to know how much value remains on the card.
This guide explains how to check your bath and body works gift card balance using three simple methods: online, by phone, and in-store. Each option is quick and accessible, depending on what information you have available.
One important thing to know upfront is that most balance checks require both the gift card number and the PIN. The PIN is usually hidden under a scratch-off area, so keeping your card safe is essential. Let’s walk through each method step by step.
How to Check Bath and Body Works Gift Card Balance Online
The easiest and fastest way to check your gift card balance is online through the official Bath & Body Works website. This method works for both physical and eGift cards and is available 24/7.
Step-by-step instructions:
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Open your browser and go to bathandbodyworks.com/giftcards.
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Scroll to the bottom of the page until you see the “Check Card Balance” button.
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Click the button to open the balance-check page.
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Enter your gift card number in the first field.
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Enter the PIN in the second field.
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Click “Check Balance.”
After submitting the details, the results page will display your current available balance. In some cases, it may also show recent activity, helping you understand how much you’ve already spent.
What information you’ll need:
You must have the full gift card number and the PIN. Both are printed on the back of physical cards or included in the email for eGift cards.
Where to find the PIN:
On physical cards, the PIN is located under a silver scratch-off coating on the back. Scratch gently to avoid damaging the numbers.
Helpful tips:
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If the PIN is accidentally scratched off or unreadable, contact customer service for help.
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Balance updates may not be instant after recent purchases, especially during busy sale periods. Allow some time before rechecking.
Using this method ensures you always know your bath and body works gift card balance before placing an order.
Check Your Balance by Phone
If you prefer not to use the website, checking your gift card balance by phone is another reliable option. Bath & Body Works offers automated phone support that’s easy to navigate.
To check your balance, call 1-800-640-6052. An alternative number is 1-800-756-5005. For hearing-impaired customers, the TDD number is 1-877-215-545.
Before calling, have your gift card number and PIN ready. The automated voice prompt system will guide you step by step, asking you to enter these details using your phone keypad. Once entered, the system will read out your current balance.
Wait times are usually short since this is an automated service. Calling during non-peak hours, such as early morning or late evening, can make the process even faster. This method is helpful if you’re on the go or unable to access the internet.
Check Balance In-Store
You can also check your gift card balance in person at any Bath & Body Works or White Barn store. Simply bring your physical card or eGift card and ask a cashier for assistance.
The cashier will scan the card and instantly tell you the remaining balance. One major benefit of checking in-store is that no PIN is required. This makes it a great option if the PIN is scratched off or unavailable.
You can also check your balance while shopping, making it easier to decide what to buy without any guesswork.
How to Use Your Bath and Body Works Gift Card
Using Online
Using your gift card online is simple. First, add your desired items to the cart. When you’re ready to check out, look for the “Gift Card/E Gift Card” option on the payment page.
Enter your gift card number and PIN, then click “Apply.” The system will automatically deduct the gift card balance from your order total. If your balance doesn’t cover the full amount, you can add a secondary payment method, such as a credit or debit card, to complete the purchase.
Using In-Store
For in-store purchases, present your gift card at checkout. You can hand over a physical card or show a digital version on your phone. The cashier will process the payment, and the amount will be deducted from the card.
Any unused balance remains on the card and can be used later. This flexibility makes it easy to track spending and reuse your bath and body works gift card balance over multiple trips.
Important Bath and Body Works Gift Card Information
Key facts:
Bath & Body Works gift cards never expire and have no fees or service charges. They are available in denominations ranging from $5 to $500. You can use them at all U.S. Bath & Body Works and White Barn locations, as well as online at bathandbodyworks.com. However, they are not valid at international stores. Any unused balance rolls over for future purchases.
Lost or stolen cards:
If your card is lost or stolen, call 1-800-640-6052 immediately. You’ll need the card number to request a replacement. A new card will be issued for the remaining balance at the time of reporting. This is why it’s important to record your card number separately.
Gift card restrictions:
You cannot buy new gift cards using a gift card. They aren’t valid on previously purchased merchandise and can’t be redeemed for cash, except where required by law in some states for balances under $10. They also can’t be used to pay credit card balances.
Troubleshooting Common Gift Card Balance Issues
Sometimes, issues can arise when checking or using your gift card. If your balance doesn’t update after a recent purchase, wait 24–48 hours and check again. Delays are common during high-traffic sale events.
If you can’t find your PIN or it was scratched off accidentally, contact customer service for assistance. When a card doesn’t work online, double-check that the card number and PIN were entered correctly and look for typos.
For balance discrepancies, review your recent transactions and contact support if something looks off. If the gift card won’t load in the mobile app, try logging out and back in, or reinstalling the app to refresh the data.
Conclusion
Checking your gift card balance is quick and easy when you know the right method. You can review your balance online, by phone, or in-store, depending on what’s most convenient. Online checking is often the fastest option, especially when planning a purchase in advance.
Remember, Bath & Body Works gift cards never expire, so there’s no rush to spend them all at once. Keeping a record of your card number can also help protect your funds if the card is lost or damaged.
Before your next shopping trip or online order, take a moment to check your bath and body works gift card balance and shop with confidence.
FAQs
Q: Do Bath and Body Works gift cards expire?
A: No, they never expire and can be used anytime.
Q: Can I add money to my existing gift card?
A: No, Bath & Body Works gift cards cannot be reloaded.
Q: Can I use multiple gift cards on one purchase?
A: Yes, you can use multiple cards both online and in-store.
Q: What if my gift card balance is less than my purchase total?
A: You can pay the remaining amount with another payment method.
Q: Can I check my balance without the PIN?
A: Yes, you can check in-store without a PIN, but online and phone checks require it.
